Program Manager, CCaaS Governance
Posted
26 days ago
Work Type
Remote
Employment
Full Time
Experience
Senior
The work arrangement described doesn't match the listing's headline
Skills & Technologies
Job Description
About the role
We are hiring a Program Manager to join our Systems Enablement team within OMX Operations. As our CCaaS Program Manager, you will lead the governance, lifecycle, and operational extensibility of our contact center platform as we modernize our ecosystem.
This is not just a delivery role — it’s a foundational one. You’ll help ensure our CCaaS ecosystem (routing, telephony, omnichannel, and integrations) is implemented responsibly, supported reliably, and built to scale with stro...
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