CS Lead, Shopbop CS
Posted
4 months ago
Work Type
--
Employment
Contract
Experience
Lead
This listing has been open for a long time
Job Description
Application deadline: Mar 13, 2026
Candidate has mastered essential Customer Service Representative functions and is dedicated to providing superior world-class service that creates and promotes a lasting relationship. The CS Lead will report to the CS Manager and serve as reference and point of contact for escalated contact resolutions of a supervisory nature. This individual will manage and monitor the CS help inbox and act as a liaison between CS Representatives and departments within Shopb...
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