Help Desk Contributor
Scaleai St. Louis, MO
$45,000 - $56,000Salary disclosed
Posted
11 days ago
Work Type
Hybrid
Employment
Full Time
Experience
Mid
80health
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Salary range is disclosed
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Job Description
Help Desk Contributor (CB) role
Our Help Desk Contributors provide dedicated Tier 1 support for the Donovan and Agentic workflows product lines.
Daily responsibilities
User support / customer service
- your efforts will lead to a positive user experience with Scale’s Donovan + Agentic workflow products!
Creating new customer user accounts, in accordance with IT and security policies
Initial troubleshooting of customer issues, using templated responses. Accurately communicating...
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