Customer Support Executive
Posted
4 months ago
Work Type
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Employment
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Experience
Executive
This listing has been open for a long time
Job Description
Position Summary:
As an Inbound Call Center Agent/Back Office Support at Sparefoot, you will play a crucial role in providing exceptional customer service to our customers post-reservation for North American consumers. You will handle inbound calls, emails, and SMS inquiries, offering support and assistance with reservation management, account information, and general inquiries. Additionally, you will be responsible for managing customer reviews, escalating issues as needed, and performing va...
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