TECHNICAL SUPPORT SPECIALIST
Posted
about 2 months ago
Work Type
--
Employment
--
Experience
Mid
No salary information is disclosed
Skills & Technologies
Job Description
Technical Support Specialist
Role Overview:
Global Support is committed to excellence for our customers by providing legendary service on every support case. Technical Support Specialists are responsible for answering client questions and performing basic troubleshooting of platform issues. This position requires daily client contact through inbound calls, emails and messages from our customer portal. TSS team members determine the nature of a client’s request, prioritize the case approp...
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