Helpdesk Technician - Tier 1

Veterans Falls Church, VA

Salary not disclosed

Posted

3 months ago

Work Type

Onsite

Employment

Experience

Mid

56health

Research first

This listing has been open for a long time

No salary information is disclosed

Posted by a recruiting agency, not the company directly

Thorough listing with all the details you need

Some pay details shared, but the full picture isn't clear

Real company, verified posting source

Some role details present, but gaps remain

Hasn't been touched in a while. Might already be filled.

Limited employer data available

Job Description

Help Desk Technician

Tier 1

Clearance: Active DOD Public Trust

Status: Non-Exempt

Location: Falls Church, VA (Onsite)

Responsibilities:

Answer calls coming into the Tier 1 Help Desk by the third ring.

Create a customer incident in Remedy, the call tracking software for every call answered.

Ability to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks.

Ability to assist clients with hardware and software support via tel...

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This assessment is generated algorithmically from publicly available job listing data. It does not constitute legal advice, an accusation of fraud, or a definitive determination of hiring intent. Updated daily.

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